When I pushed “submit” on my application to become an ExpressJet flight attendant, visions of the “Pam Am” television show ran through my head as I wondered what a day in the life of a flight attendant would be like. At my first day of training, I was relieved to learn that I was not required to look like the Barbie Doll flight attendant, complete with the hat, that you see on tv and in movies. (Although, I do like hats- but not at work!)
The training for my new role as a flight attendant was conducted over four weeks by a team of enthusiastic, knowledgeable instructors. All I had to do was pay attention, do the required study of materials and enjoy the new friendships! The teammates I met in training and working on the line are caring and supportive. We have a great camaraderie here at ExpressJet – not only with other flight attendants but also with the captains and first officers we are privileged to work with.
After ventures as a business owner, I knew becoming a flight attendant would be a great fit for me. As a business owner, I learned the importance of service, not only to my customers, but also to my employees, vendors and anyone else I had the pleasure of interacting with. For my new career, I was looking for a solid company whose mission statement embodied that same level of dedication to service with a vision for growth. I wanted a company that was not afraid of implementing positive change. I found all of that in ExpressJet.
Every day as a flight attendant, I have the opportunity to:
- Explore new locales;
- Enrich my life;
- Encounter fascinating and engaging passengers;
- Learn from the stories my passengers share with me;
- Make a difference in passengers’ lives in meaningful, and hopefully memorable, ways;
- Have fun;
- Be innovative and creative;
- Deliver service not only to passengers, but also to my crew and other flight attendants and airline personnel, and so much more!
My life at ExpressJet continues to change my life every day. My career as a flight attendant has shaped how I view the world and all the people we in the company serve. Thanks, ExpressJet!
-Fran Conway, flight attendant – ORD