Chief Operating Officer
Alexandria “Alex” Marren is ExpressJet Airlines’ Chief Operating Officer.
During a family trip to Greece as a child, Alex decided that she wanted to be part of the industry that connects people around the world – the airlines.
She landed a job with People Express Airlines directly out of college, and later joined United Airlines. Alex earned a steady progression of promotions at United, where she held roles as Director of Customer Service, Vice President for Airport Operations East, and most recently, Senior Vice President of Onboard Services and then Network Operations. In each role, she led teams that continually improved efficiency, as well as operational and service performance. One of her career highlights took her full circle back to that special childhood trip: she served as United’s Country Manager in Athens, Greece, where she opened the station and built the operation from the ground up.
In October 2014, Alex joined ExpressJet Airlines as COO. Her constant objective is for ExpressJet to be the industry best in safety, reliability and service, with a workplace that supports teamwork and respect.
Alex is a graduate of Harvard University and holds a certificate from the Advanced Executive Education Program at Northwestern University’s Kellogg School of Management. She has served on the board of directors for Alliant Credit Union since 2008 and the Red Cross of Greater Chicago since 2012.
Vice President – Maintenance
Bob Madigan starts each day on the hangar floor. He is still as excited about aircraft maintenance today as he was when he entered the industry more than 30 years ago as a maintenance officer in the Army. Over the course of his career, he’s worked in a variety of maintenance functions including engine OEM, engine MRO, airlines and the U.S. military.
A highly experienced technical operations executive, Bob has held leadership roles at FMC Defense Systems Group, Pratt & Whitney, United Airlines, Aveos Fleet Performance and StandardAero. He has a strong business and finance background, and a passion for working with people and developing teams to deliver results.
As the vice president of Maintenance, Bob leads the strategic planning for ExpressJet’s Maintenance division, which encompasses aircraft maintenance at 17 ExpressJet maintenance facilities, engineering, quality control, production control, technical training and materiel.
Bob and his wife enjoy spending time with their two grown daughters.
Vice President – Inflight Services
About 19 years ago, Brandee might have been your flight attendant on one of ExpressJet Airlines’ flights, providing the same superior customer service she stands behind today as the vice president of Inflight Services.
In her role, Brandee is responsible for all operations, training and contract oversight for the Inflight division. When she accepted the position in August 2008, one of her top priorities was to refresh Inflight’s focus on the highest customer service standards, by way of more hands-on, interactive training. Since then, Customer Satisfaction scores, measured in Delta Air Lines’ quarterly Customer Satisfaction survey, have seen steady improvement, and scores for United Airlines’ United Promoter customer survey have also been very strong.
After her two-and-a-half years as a flight attendant, Brandee held roles as flight attendant supervisor, manager of Inflight Operations, director of Inflight Operations and director of Labor Contract Administration.
Brandee resides in Newnan, Ga., with her husband and two children.
Vice President – Flight Operations
Brad leads our Flight Operations division where he is responsible for the daily operations of more than 4,000 pilots and all Flight Operations functions, including training, standards, operations and regulatory compliance.
With a degree in Aviation Management from Auburn University, Brad began his career at Atlantic Southeast Airlines in 1997 as a pilot based in Atlanta. In his 17 years with ExpressJet, he’s served as a line check airman, instructor pilot, project manager and chief pilot. He served as the director of Corporate Safety, Security and Compliance from 2010 to 2013 where he was instrumental in launching numerous safety programs including our Safety Management System (SMS), which is one of the most robust in the industry.
Brad resides in Atlanta, Ga., with his wife and son.
Vice President – Operations, Planning & Support
Since his start in the industry in 1990, Terry has gained experience in many areas of airline operations, providing him the expertise he relies on today to ensure the safety and compliance of all contracted ground operations and to strengthen partnerships that support ExpressJet’s passengers, team members and operation.
As the vice president of Operations, Planning & Support, Terry oversees partner relations, airport operations, market planning and development, ground-handling training, properties and facilities and Operations Control Center functions including dispatch.
After serving four years active duty in the Marine Corps, Terry held a number of senior-level positions at SkyWest Airlines. Prior to joining ExpressJet in 2008, he was the director of Hub Operations at Los Angeles International Airport.
Terry resides in Newnan, Ga., with his wife.
Vice President – Finance and Controller
Kevin manages the finances of the world’s largest regional airline. In his role, he oversees and directs ExpressJet’s financial management strategy, including annual and long-term operating and capital budgeting, planning, forecasting and financial analysis. In this capacity, he is also responsible for managing contract terms with ExpressJet’s three mainline partners.
Kevin joined ExpressJet in 2005 as the director of Finance, serving in various leadership roles before becoming the vice president of Finance and Controller in 2008. Prior to joining ExpressJet, he worked in the Finance division at SkyWest Airlines.
Kevin graduated from Southern Utah University with a bachelor’s degree in accounting and later earned a master’s in business administration. He lives in Peachtree City, Ga. with his wife, Tiffany, and their three children.